Aefina Partners Philosophy
Aefina Partners services are based on a disciplined methodology. Foundational to the Aefina Partners methodology is a commitment to sustainable change. Impactful results do not come from a series of workshops alone; rather it requires a deeper engagement involving mutual commitments to improve individual performance and organizational support for individual and team performance.
The Aefina Method encompasses an evidence-based approach built on safety and human behavior science as well as engagement principles. Data may include self, team, and organizational assessments and observations to generate actions. Onsite and remote coaching plus demonstrated interventions, deliberate practice and system support to aid individuals to improve and sustain performance.
Areas of focus within the Aefina Partners methodology include:
The Aefina Method encompasses an evidence-based approach built on safety and human behavior science as well as engagement principles. Data may include self, team, and organizational assessments and observations to generate actions. Onsite and remote coaching plus demonstrated interventions, deliberate practice and system support to aid individuals to improve and sustain performance.
Areas of focus within the Aefina Partners methodology include:
- Administrative and Clinical Executive leadership development
- Physician coach development
- Addressing disruptive behaviors that affect performance
- Developing effective patient partnerships
- Enhancing the patient experience (CAHPS) and patient engagement
- Focused strategic actions through effective data use
- Restoring purpose and meaning in professional life
- Team development for safety and quality
- Innovation in care and service development through human-centered co-design
- Successful physician integration as effective/critical team members and strategists
Joy in Work
Understanding what matters most to patients, families and our communities is critical. Effective use of patient experience data is vital to understanding select aspects of patient experience.
Surprisingly many organizations have frustration, confusion, waste, and even bad habits when it comes to making best use of CAHPS and other patient experience measures. There are sound data principles and a logical “this then that” sequence to consider, making sense of the tremendous amounts of patient experience/engagement data that exist. More importantly is once we have solid data we know where to focus our time and efforts to know if we are improving.
Hundreds of participants have joined webinars to learn about how to make sense of patient experience data and stop data abuse. If you need help understanding, sorting, prioritizing and focusing your efforts with your CAHPS data, contact us! From Board reports to unit/clinic-based dashboards, to provider specific reporting, we are able to help.
Surprisingly many organizations have frustration, confusion, waste, and even bad habits when it comes to making best use of CAHPS and other patient experience measures. There are sound data principles and a logical “this then that” sequence to consider, making sense of the tremendous amounts of patient experience/engagement data that exist. More importantly is once we have solid data we know where to focus our time and efforts to know if we are improving.
Hundreds of participants have joined webinars to learn about how to make sense of patient experience data and stop data abuse. If you need help understanding, sorting, prioritizing and focusing your efforts with your CAHPS data, contact us! From Board reports to unit/clinic-based dashboards, to provider specific reporting, we are able to help.
Partnerships for Patient and Family Experience
Patient and Family Partnerships are the heart of healthcare.
Rather than doing 'to' or 'for' patients and their families, we co-design systems with leaders, clinicians, and patients/families to be effective partners in their unique settings - and aid clinicians in regaining meaning and joy in their work. Developing relationship-based skills are vital in achieving optimal care outcomes and joy in work. Aefina Partners developed the L3 and C.O.A.C.H. approach that all leaders can implement to create better clinical, experience, and team engagement outcomes. For an introduction to our thinking, click the link below.
Rather than doing 'to' or 'for' patients and their families, we co-design systems with leaders, clinicians, and patients/families to be effective partners in their unique settings - and aid clinicians in regaining meaning and joy in their work. Developing relationship-based skills are vital in achieving optimal care outcomes and joy in work. Aefina Partners developed the L3 and C.O.A.C.H. approach that all leaders can implement to create better clinical, experience, and team engagement outcomes. For an introduction to our thinking, click the link below.
Effective Use of Patient Experience Data – Stop Data Abuse!
Burnout is an enormous topic – it seems almost impossible to tackle. However, there are steps to make a difference, starting tomorrow. The opposite of burnout is not lack of burnout burnout but Joy. An emphasis on nurturing joy in work/practice taps into positive energy to make a difference in healthcare team members and the patients/families they strive to serve. Using lessons from a range of healthcare organizations, you can develop steps that leaders, teams, and individuals can take immediately. Actions include examining the journey from the causes of burnout, to choosing high impact behaviors that make a difference, and designing a path to create Joy in Work.
Understanding what matters most to patients, families and our communities is critical. Effective use of patient experience data is vital to understanding select aspects of patient experience.
Surprisingly many organizations have frustration, confusion, waste, and even bad habits when it comes to making best use of CAHPS and other patient experience measures. There are sound data principles and a logical “this then that” sequence to consider, making sense of the tremendous amounts of patient experience/engagement data that exist. More importantly is once we have solid data we know where to focus our time and efforts to know if we are improving.
Hundreds of participants have joined webinars to learn about how to make sense of patient experience data and stop data abuse. If you need help understanding, sorting, prioritizing and focusing your efforts with your CAHPS data, contact us! From Board reports to unit/clinic-based dashboards, to provider specific reporting, we are able to help.
Surprisingly many organizations have frustration, confusion, waste, and even bad habits when it comes to making best use of CAHPS and other patient experience measures. There are sound data principles and a logical “this then that” sequence to consider, making sense of the tremendous amounts of patient experience/engagement data that exist. More importantly is once we have solid data we know where to focus our time and efforts to know if we are improving.
Hundreds of participants have joined webinars to learn about how to make sense of patient experience data and stop data abuse. If you need help understanding, sorting, prioritizing and focusing your efforts with your CAHPS data, contact us! From Board reports to unit/clinic-based dashboards, to provider specific reporting, we are able to help.
